CFRE International has policies and procedures which govern the administration of the CFRE program.

Here you will find important policies related to candidates and the application process.

If you have specific questions about policies or procedures listed here, please contact the staff at CFRE International.

Candidate Handbook

Program Management

Candidate and Certificant Privacy
Updating Candidate and Certificant Information
Program Security

Certification Program Standards

Accountability Standards
Recognized Codes of Conduct

Certification Program Requisites

Eligibility for the CFRE Credential
Denial of Eligibility
Appeal of Denial of Eligibility
Withdrawal from Eligibility
Extension of Eligibility Period
Review of Eligibility Requirements

Certification Program Fees

Refund Policy

Continuing Education Credits

Reporting Continuing Education
Application Audits

Exam Administration

Authorization to Test (ATT)
Rescheduling, Cancelling, or Failing to Appear for an Exam
Challenging Exam Results
Accommodations for Candidates with Disabilities or Impairments
Policy Regarding English as a Second Language

Awarding the CFRE Credential


Examination as Fulfilment of Education for Recertification
Special Circumstances Status
Certification Expiration

 Complaints and Appeals

Appeal Process for Initial Certification and Recertification Candidates
Procedure for Filing the Initial Appeal to CFRE International
Complaints Against Certificate Holders
Grievance Process
Revocation of the CFRE Credential
Certification Program Complaints